Fieldassist

Do you wish to reach your retailers when your Sales Reps can’t?

Not every call is productive, but not having a salesman on the ground can still put a dent in your sales.

Ensure business continuity and brand reach remotely with our retailer app direct orders from your retailers and share with distributors to fulfill them seamlessly.

Retail Connect Management

Take direct orders from Retailers with web portal

Be where your sales team can’t be.

Your telecalling team directly calls retailers missed by your sales team to capture orders easily.

retail order management

Connect better, Act faster

Dedicated helpline to ease order taking

Retailers can place orders directly with you by calling a dedicated number. A user (telecaller) can add a new retailer in any beat remotely, thus capturing demand not previously tapped in the existing outlet universe. 

Directly communicate with Distributors to fulfil orders

Share orders with distributors for timely fulfilment.

Pass on the orders received from Retailers to your Distributors seamlessly via Whatsapp to ensure they fulfil them in a timely fashion.

Telephonic order management
outlet performance analysis

Seamless Integration with current SFA

Seamless data flow between direct orders and SFA app

Helps mid-managers get greater visibility on outlet/SR performance. 

Grievance handling

Great experience means Happy Retailers

Expedited grievance handling for retailers, capability of  conducting regular audit of  the retailer satisfaction index for handling their queries and escalations to forge long-lasting memorable relationships with retailers.

Grievance handling