Shiva Kumar was very annoyed. This was the 3rd time in this year that his SOs had received incorrect reimbursement of Travel allowance from the finance team, and they had come grumbling to him. He totally empathized with their frustration. His reimbursements had been delayed too.
Shiva was an ASM for Unicorn Snack Foods, a company that made a wide variety of biscuits, wafers, and namkeens. He was aware that tallying bills, getting approvals, and settling expenses required a lot of manual work and were prone to errors. He himself was unhappy with the way sales expenses were managed in the company because of the time wasted on manually processing and settling expenses. Most importantly, he had no visibility on his cost heads and neither on the expense ratios against his sales teams.
Unicorn Foods deployed the Travel and Dearness Allowance feature in the sales force automation app they were using within a month, and Shiva and his team silently thanked automation technology for making their lives a little easier.
We’ve seen many of our customers face the same challenge, and realized that having an expense management solution was a burning need for brands present in general retail.
To resolve this challenge, the product team at FieldAssist created a transparent Expense management module called TA/DA Settlement.
Here is how you can simplify allowance, motivate and charge the sales team and make your finance team extremely relieved!
Simplified steps for the Sales Team:
- Automated Travel and Dearness Allowance (TA/DA) claims: Once all TA/DA policies had been configured in the SFA app, the SOs can easily put in their claim by choosing the travel date, travel type, and type of calculation on either actual billing or kilometers traveled. They can also upload the photo of the bill, after which the process automatically sent it to the immediate manager for approval.
2. Customized Qualifiers for Other Expenses: Within the sales force automation field app, each member of the sales team can see a customized form of applicable “Other Expenses” based on his designation. The claim thus entered can be sent for approval/rejection decision to the immediate manager after which it is added to the expense report.
Expense Management – Simplify and Automate your TA & DA claims to give your teams peace of mind.
Customized workflows For the Mid-Managers:
- Manager-Editing Rights for Expense Report: The managers can see the entire expense report for their sales team and can easily edit the TA amount, DA amount, and Other Expense values filled by employees, wherever required, before giving their approval.
- Approvals on the Go: For the field force, this feature was a godsend, because the manager can directly approve/reject the expense values filled by his team right on the SFA app itself instead of wading through emails or physical applications. Easy to view expense claims means quicker revert from the manager.
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